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    Have a question about Obsidyan? Send us a message and we'll reply within 24 hours.

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    AW3 Technology, Inc.
    SHACK15, 1 Ferry Building, Suite 201
    San Francisco, CA 94111
    Mon-Fri: 9am - 6pm PST

    Frequently Asked Questions

    Quick answers to common questions.

    How quickly can I get started?

    Right away. Create an account, buy a credit pack and start your first invention interview. There is nothing to install.

    Do you offer demos?

    Yes, for teams. Choose Request Demo in the form above and we'll walk your team through the platform.

    What support options are available?

    We offer email support for every customer at obsidyan@aw3.tech.

    Is there a subscription?

    No. You buy credit packs when you need them, so there is no plan to switch or cancel.

    Can you give me legal advice?

    No. Obsidyan is software, not a law firm. For advice on your invention or a deadline, talk to a qualified patent attorney or agent.

    How do I get a refund?

    Email obsidyan@aw3.tech within 30 days of your purchase.